Delete your account

You can delete your Arthemis Rewards account at any time.

1. In the app: Account → Delete my account → enter your password → Delete permanently.
2. If you can't sign in: email contact@arthemisstudio.com from your account email and we'll delete it within 7 days.

What is deleted

Your account, your cards, the customers registered on them with their stamp/point history, your campaigns and your team. If you had a paid plan, the subscription is cancelled. This can't be undone.

What is kept

Only the billing records the law requires us to keep (invoices for payments already made), for up to 7 years. We also keep a minimal security record (email and date of deletion) to prevent fraud.